The loyalty program rewards every wager placed on slots, live tables, or sports with loyalty points. You earn 1 point for every RM10 wagered on slots and 1 point for every RM20 wagered on sportsbook markets. Points accumulate automatically and move your account through 5 tiers: Bronze, Silver, Gold, Platinum, and Diamond.
Each tier raises your weekly cashback rate, starting at 5% for Bronze and reaching 15% for Diamond. Higher tiers also lower withdrawal processing times, from 24 hours at Bronze to under 2 hours at Diamond, and add a dedicated account manager benefit starting at Gold level.
Points convert into bonus cash at a fixed rate of 100 points to RM1, redeemable directly from the loyalty dashboard. Tier status resets every 3 months based on wagering activity, so rewards stay tied to your current play period. Check your point balance and tier progress in the account section at any time.